FAQ

Frequently Asked Questions

Is the 500+ benefit a one-time or cyclical one?

The 500+ benefit is a cyclical benefit paid monthly to the applicant’s bank account for the period for which the benefit has been granted. The right to child benefit is established for the benefit period, which in principle runs from 1 June to 31 May of the following year. In the case of citizens of Ukraine, the right to a parental benefit is established starting from the month in which the application was received until the end of the period referred to above, not earlier than from the month in which the citizen of Ukraine was entered into the register of the commander of the Border Guard post, and in the case of benefits due per child – also the child was entered into this register.

Does my child have to be present when I submit the application?

No, the child does not have to be present when submitting the application. The application is submitted only in an electronic form using: a profile on the Electronic Services Platform (PUE) of the Social Insurance Office (Zakład Ubezpieczeń Społecznych, ZUS) (a profile can be set up personally in each unit of the Social Insurance Office), the [email protected] portal or electronic banking of your bank.

Does an application have to be filed personally?

No, the application for the benefit shall be submitted only in an electronic form via: a profile on the Electronic Services Platform (PUE) of the Social Insurance Office (Zakład Ubezpieczeń Społecznych, ZUS) (a profile can be created personally in each unit of the Social Insurance Office), the [email protected] portal or via electronic banking of your bank.

What is the deadline for granting the benefit?

Granting of the benefit does not require a decision and it should take place not later than within a month from the submission of the application.

Deadlines for obtaining a benefit for the next benefit period are slightly different. Applications for determining the right to an educational benefit for a subsequent period are accepted as of 1 February of a given year. In the event that a person applying for an upbringing benefit for a subsequent period submits an application together with the required documents by 30 April of a given year, the determination of the right to an upbringing benefit and payment of the due benefit takes place by 30 June of that year. In the event that a person applying for an upbringing benefit for a subsequent period submits an application together with the required documents in the period from 1 May to 31 May of a given year, the right to an upbringing benefit and the payment of the due benefit shall be established by 31 July of that year. In the event that a person applying for an out-of-school benefit for a given period submits an application together with the required documents in the period from 1 June to 30 June of a given year, the right to an out-of-school benefit shall be established and the due out-of-school benefit shall be paid until 31 August of that year. In the event that a person applying for an out-of-school benefit for a given period submits an application together with the required documents in the period from 1 July to 31 July of a given year, the right to an out-of-school benefit shall be established and the due out-of-school benefit shall be paid by 30 September of that year. In the event that a person applying for an upbringing benefit for a given period submits an application together with the required documents in the period from 1 August of a given year to 31 August of a given year, the establishment of the right to an upbringing benefit and payment of the due upbringing benefit takes place by 31 October of that year.

By when can I submit an application for 500+?

The special law does not indicate a date by which one should apply for a benefit. Due to the fact that the right to the benefit is established not earlier than from the month of submitting the application, it is worth submitting the application as soon as possible.

How to prove the date of entry after 24 February 2022?

A certificate that the person has been assigned a PESEL number will be confirmation to the competent authority. Assigning a person/child a PESEL number together with the UKR symbol is at the same time a confirmation of entry into the register of the Border Guard.

What additional documents are needed to obtain 500+?

A citizen of Ukraine intending to file an application for parental benefit should submit a certificate of assigning a PESEL number to the applicant and the child for whom the application is submitted

Is the application form for 500+ bilingual?

Yes, the benefit application form is available in Ukrainian.

Is there a fee for submitting a 500+ application?

No. Submission of an application is not subject to any fees.

Where can I find a specimen application form for 500+?

You will find a template of the application for granting the benefit on the profile on the Electronic Services Platform (PUE) of ZUS (the profile can be created personally in each ZUS unit), [email protected] portal or via your bank’s e-banking system.

Where should an application for 500+ be submitted?

The application for granting the benefit is submitted to the Social Insurance Office (Zakład Ubezpieczeń Społecznych, ZUS) The application and attachments to the application are submitted only in an electronic form via: a profile on the Electronic Services Platform (PUE) of the Social Insurance Office (a profile can be set up personally in each Social Insurance Office unit), the [email protected] portal or your bank’s e-banking system

Is PESEL required?

Yes, for granting the benefit it is necessary to have a PESEL number.

Who can receive a parental benefit, the so called "500+"?

A benefit application may be filed by a person who:
a) is a citizen of Ukraine or the spouse of a citizen of Ukraine;
b) legally resides in Poland;
c) has under his/her custody a child (is his/her parent or temporary custodian) who has Ukrainian citizenship and came from Ukraine to Poland after 23 February 2022 due to the warfare;
d) has under his/her care a child (is his/her parent or temporary guardian) born in Poland by a mother who is a citizen of Ukraine and whose stay in Poland is legal.

Residence in Poland for citizens of Ukraine who entered Poland legally from their country after 23 February 2022 in connection with war activities is legal for 18 months. At the same time, the benefit will be entitled for no longer than the period of stay in Poland.

Is the 300+ benefit a one-off or a recurrent benefit?

The single cash benefit is a one-off benefit.

Does the child have to be present when the application is made?

No, the presence of a child for whom the benefit is due is not required when submitting the application

Does the application have to be submitted personally?

An application for a lump-sum cash benefit may be submitted in person, by post or electronically via the ePUAP Portal (as a general letter to the office). Each adult person submits the application individually. Submission of one application by several persons is only possible if the other persons are children in the applicant’s care.

What is the deadline for granting the benefit?

The granting of the benefit does not require a decision and should take place no later than within a month from submitting the application.

By when can an application for 300+ be submitted?

The special law does not specify the date by which it is necessary to submit an application for a one-off cash benefit. An application for a one-time cash benefit may be submitted once during the entire period of legal stay in Poland

How to prove the date of entry of a citizen of Ukraine after 24 February 2022?

Confirmation for the competent authority will be a certificate of assigning a person a PESEL number. Giving a person/child a PESEL number together with the symbol UKR, is at the same time a confirmation of entry into the register of the Border Guard

What additional documents are needed to receive 300+?

The special law does not require documents to be attached to the application for payment of a single cash benefit, it only requires that the Ukrainian citizen have a PESEL number. The authority may ask to show a certificate of the PESEL number

Is the application form for 300+ bilingual?

The special law on assistance does not specify the form of the application for the benefit. Individual offices themselves develop a model of such an application, often they are in Polish and Ukrainian

Is there a fee to apply for 300+?

No, the application for a single cash benefit is free of charge.

 

Where can I find a specimen application form for 300+?

The special law does not specify a specimen of an application for payment of a one-time cash benefit to citizens of Ukraine. The law only indicates that the application for payment should include: first name(s) and surname, date of birth, citizenship, gender, type of document on the basis of which you crossed the border, series and number of the document on the basis of which you crossed the border, information on the date of entry into the territory of the Republic of Poland, address of stay, contact details, including telephone number or e-mail address – if you have them, PESEL number.

Before you go to apply for the benefit, contact your local office, most of them have forms (in Polish and Ukrainian language) for granting the benefit.

Where to apply for 300+?

The authority competent to grant the benefit is the head of the municipality (wójt), mayor of the president in the relevant type of office. In practice, an application for granting the benefit shall be submitted at a social assistance centre with jurisdiction over the place of residence of the person claiming the benefit.

Is it necessary to have a PESEL?

Yes, it is necessary to have PESEL number to receive the benefit.

Who can receive a one-off cash benefit of PLN 300, the so-called "welcome” benefit?

The benefit is due to each Ukrainian citizen who left Ukraine after 24 February 2022 in connection with the military activities conducted there, whose stay on the territory of the Republic of Poland is considered legal and who was entered in the PESEL register.

 

Is it possible to take advantage of compulsory vaccinations in PL?

Yes . Persons staying on the territory of the Republic of Poland for less than three months may voluntarily undergo preventive vaccinations specified in the Preventive Vaccination Programme as compulsory for citizens of the Republic of Poland, using vaccines made available by sanitary-epidemiological stations.
Persons under 19 years of age staying in the territory of the Republic of Poland for more than three months are obliged to undergo preventive vaccinations in accordance with the Preventive Vaccination Schedule (Program Szczepień Ochronnych) and will have to undergo preventive vaccinations in accordance with the vaccination schedule.

How can I get free psychological help?

Currently, free psychological help for Ukrainians and anyone in a mental health crisis is offered by many state and private institutions.
a) Children’s Helpline at the Children’s Ombudsman for Ukrainian children and adolescents at + 48 800 12 12 12, where a psychologist who speaks fluent Ukrainian is on duty,
b) Nagle Sami Foundation – support phone + 48 800 108 108, which operates on Mondays and Tuesdays from 17.00 to 20.00, consultants speak Ukrainian, Russian and Polish,
c) Ocalenie Foundation offers psychological help for foreign women and men – in Polish, English and Russian; you can sign up for consultations via e-mail: [email protected] or by phone: +48 22 828 04 50 (between 9 a.m. and 5 p.m.); consultations take place in the Foundation’s office in Warsaw (ul. Krucza 6/14a),
d) Polish Migration Forum (Polskie Forum Migracyjne) Foundation – hotline offering psychological support: +48 669 981 038,
e) Damian Medical Centre – psychological support over the phone; telephone duty at + 48 22 566 22 27 in Ukrainian available seven days a week from 8.00 a.m. to 8.00 p.m,
f) ENEL-MED Group – free psychological support helpline + 48 22 267 68 53; the helpline is open Monday to Friday from 9.00 am to 2.00 pm; consultations are available in Polish and English
g) “Nasz Wybór” Foundation – 24-hour support hotline +48 727 805 764,
h) Help Psychotherapy Centre – free psychological help for Ukrainian citizens in Polish or English + 48 720 826 806 and + 48 790 626 806,
i) Helping Hand Platform – phone support in Ukrainian + 48 698 188 305, open meetings (Polish, Ukrainian, English) and chats with psychologists (Polish, English).

You can also seek help on the Facebook group “Psycholodzy i Psycholożki dla Ukraińców”| Психологи для України.

What benefits are available under free dental care?

Under free dental care, you are entitled to:
(a) treatment for a toothache – if you report a toothache to any dentist or dental clinic with a contract with the National Health Service, they will see you on the day you report; after 7pm, you will receive help at facilities that are on emergency dental care duty,
b) fillings – you are entitled to “white fillings” in the upper and lower front teeth (from 3+ to +3, from 3- to -3; in the further teeth (from the fourth) you are entitled to grey amalgam fillings,
c) root canal treatment – if you are an adult you are entitled to root canal treatment from canine to canine (3-3), children and youth up to 18 years of age, pregnant and postpartum women (up to 42nd day after giving birth) are entitled to root canal treatment of all teeth, but only up to 3 canals in a tooth,
d) dentures – you are entitled to a partial denture with attachments for 5 missing teeth or, in the case of edentulousness, a complete denture of the maxilla or mandible,
e) anaesthesia,
f) dental check-up with instruction on oral hygiene – once a year,
g) medical check-up – 3 times a year,
h) intraoral X-ray,
i) treatment of lesions on the oral cavity mucosa,
j) removal of tartar,
k) cleaning of tooth pockets,
l) extraction of single-root and multi-root teeth.

In addition, children and adolescents up to the age of 18 are entitled to, among other things:
(a) fissure sealing of the fissures of the first permanent molars – once until the age of 8 and the fissures of the second permanent molars – once until the age of 14,
b) varnishing of all permanent teeth, but not more often than once per quarter,
c) impregnation of dentine of milk teeth,
d) cosmetic covering of enamel underdevelopment in permanent teeth,
e) treatment of periodontal diseases,
f) orthodontic treatment by means of removable braces until the child is 12 years old.

What benefits are available under free health care?

Persons entitled to benefits under the special law have the right to health care services provided in Poland under the same rules and in the same scope as persons insured in Poland (i.a. primary health care, outpatient specialist care, hospital treatment, psychiatric care and treatment of addictions), except for spa treatment, spa rehabilitation, right to treatment abroad, reimbursement of money for treatment abroad under the “cross-border” directive.

Eligible persons are also entitled to medicinal products under the health programmes of the Ministry of Health, benefits for the prevention and treatment of infectious diseases, i.e. vaccination against COVID-19, coronavirus testing (antigenic and PCR) and treatment related to COVID-19, and children are additionally entitled to preventive vaccinations under the preventive vaccination calendar (Protective Vaccination Programme – PSO for 2022)

Is there a charge for hospital stay?

No, if you are entitled to free health care services under the special act on assistance for Ukrainian refugees your stay in hospital is not chargeable.

Can a Ukrainian prescription be filled in a Polish pharmacy?

Yes, in Poland, every public pharmacy is obliged to fill prescriptions issued outside the European Union, including those issued in Ukraine. A prescription issued in a country other than a Member State of the European Union or a Member State of the European Free Trade Association (EFTA), a party to the Agreement on the European Economic Area, will be accepted if it includes the following data: the patient’s first name or first and last name, the patient’s address, the common name (international) or the trade name, the form, the strength, the quantity, the date of issue of the prescription, the data of the prescriber specified in Article 96a, Paragraph 1, point 3, letters a, b and d of the Pharmaceutical Act and the handwritten signature of the prescriber.

A prescription issued in Ukraine will be filled for full payment even if it was issued for a refund.

In the event that your prescription cannot be filled (e.g. if it does not contain the above-mentioned elements), remember that pharmacists working at pharmacies or pharmacy points, in the event of a patient health emergency, are entitled to issue prescriptions for medicinal products with the Rp availability category (subject to controlled substances). You can also always go to a doctor in Poland who, if indicated, will write you the necessary medicines on a Polish prescription.

Is it possible to benefit from 100% reimbursement?

Yes, the Law on assistance to citizens of Ukraine provides, i.a. eligible citizens of Ukraine with access to medical care on the same basis as for insured persons in Poland, including free access to guaranteed benefits – among them are medicines reimbursed by the Minister of Health. If your condition qualifies for a 100% refundable medicine, you will be able to benefit from this refund.

Can I get a prescription for medication?

Yes, the Law on assistance to citizens of Ukraine, provides, inter alia, eligible citizens of Ukraine with access to medical care on analogous terms as for persons insured in Poland, and therefore also the right to receive a prescription for medicines.

Do I have to have PESEL in order to use medical care?

It is not required to have PESEL number to receive medical assistance.

How do I document my entitlement to medical benefits for those entitled under the special act on assistance to Ukrainian refugees?

Before the entry into force of the special act on the basis of any document that proves identity, among others:
(a) a passport of a Ukrainian citizen with the stamp of the Border Guard of the Republic of Poland,
b) a certificate issued by the Border Guard of the Republic of Poland,
c) identity card,
d) driving licence,
e) marriage certificate
f) birth certificate,
g) another document evidencing the status of Ukrainian citizenship, border crossing, place of border crossing; the status of a spouse of a Ukrainian citizen, kinship in the case of the closest family of a Ukrainian citizen with the Card of the Pole.

After the entry into force of the special act additionally on the basis of:
(a) a special PESEL number assigned to citizens of Ukraine,
b) an e-document (adult persons who register with the municipality and have been assigned a PESEL number and set up a trusted profile may activate the e-document certifying their status as an entitled person),
c) a printout of a confirmation of creating a trusted profile of an entitled person (it contains: name and surname, PESEL number).

Who is entitled to free medical care?

The right to benefits in Poland, as for insured persons, includes:
(a) citizens of Ukraine who came from the territory of Ukraine to the territory of the Republic of Poland,
b) spouses of Ukrainian citizens who came from the territory of Ukraine to the territory of the Republic of Poland, who do not have Ukrainian citizenship,
c) citizens of Ukraine with the Card of the Pole who came to the Republic of Poland
d) members of the closest family of a citizen of Ukraine with the Card of the Pole, who arrived to the Republic of Poland (the “closest family” may include: spouse, ascendants [parents, grandparents], descendants [children, grandchildren], siblings, relatives in the same line or degree [son-in-law, daughter-in-law, father-in-law, mother-in-law, brother-in-law, sister-in-law, stepson], a person remaining in the relation of adoption and his/her spouse, as well as a person remaining in cohabitation)
– who arrived in Poland from 24 February 2022.

The right to benefits also extends to a child already born in Poland if its mother is a person referred to in (a) or (b).

Entitlement to medical benefits under the special act on assistance for Ukrainian refugees does not apply to persons who, before 24 February 2022, were legally residing in Poland on the basis of residence permits or had refugee status, or had applied for such status.

What documents should be attached to an application for the establishment of a temporary guardian?

The Law of 12 March 2022 on Assistance to Citizens of Ukraine in Connection with Armed Conflict on the Territory of Ukraine (Journal of Laws, item 583, as amended) does not explicitly specify what documents should be attached to an application for the establishment of a temporary guardian. The practice shows that the documents most often attached to such applications are: a photocopy of a passport with the date of entry into the territory of Poland, birth certificates, powers of attorney from the parents of a minor, documents of a candidate for a temporary guardian, a statement of a candidate for a temporary guardian that there are no circumstances referred to in Article 148 § 1 and 1a of the Act of 25 February 1964 – Family Code.

What is the fee for an application for appointing a temporary guardian?

An application for appointing a temporary guardian is free of charge.

 

What if there is no candidate for a temporary guardian?

If the application for appointing a temporary guardian does not indicate a candidate to fulfil that function, a candidate for a temporary guardian shall be indicated, at the request of the court, by the social welfare centre with jurisdiction over the minor’s place of residence.

 

How long does the procedure last?

Courts examine applications for appointing a temporary guardian without delay, no later than within 3 days from the date the application is filed with the court or the court becomes aware of the need to appoint a temporary guardian.

 

Who and where shall an application for establishing a temporary guardian be filed?

Proceedings for the appointment of a temporary guardian may be initiated upon request or ex officio. The persons entitled to file an application are: Border Guard, head of the commune, mayor, president of the city, head of the district, marshal of the voivodship, prosecutor, the Police, heads of organisational units of social assistance, representatives of international organisations or non-governmental organisations providing assistance to foreigners, a person who exercises actual custody over a minor, a person who took actual custody over the minor after the minor entered the territory of the Republic of Poland and exercises it on the day the application is submitted, other persons or entities, within the framework of their tasks.

The application for appointing a temporary guardian shall be submitted to the submission office of the competent guardianship court – the district court competent for the place of residence of the minor.

Who establishes a temporary guardian?

A temporary guardian shall be appointed by the guardianship court – a district court with jurisdiction over the place of residence of the minor.

Who can be a temporary guardian?

A temporary guardian shall be appointed first of all from among the minor’s relatives and relations by affinity or other persons giving a guarantee of proper performance of the guardianship duties. A candidate for a temporary guardian shall meet the conditions set out in Article 148 of the Act of 25 February 1964 – Family and Guardianship Code (Journal of Laws of 2020, item 1359).

Art. 148 [Negative subjective prerequisites].
§ 1. A person who does not have full capacity to perform acts in law or has been deprived of public rights cannot be appointed a guardian.
§ 1a. A person who has been deprived of parental authority or has been convicted of an offence against sexual freedom or decency or an intentional offence with violence against the person or an offence committed to the detriment of a minor or in cooperation with the minor, or a person
§ 2. A guardian may not be appointed for whom there is a probability that he or she will not duly fulfil the duties of a guardian.

May the child enter on its own?

Theoretically it may happen that a child will be unaccompanied after crossing the border. In such a situation the procedure for appointing a temporary guardian for such a child will be initiated immediately

Can the child enter without a parent / with an unrelated person?

Yes, the child may enter the territory of Poland without its parent, in the presence of a person other than the parent, e.g. another family member or a neighbour. In such a case, you must present a written consent of at least one of the parents

Do I need the notarised consent of the other parent?

No, you do not need the notarised consent of the other parent in order for the child to enter the territory of Poland.

Can a child enter PL with only one parent?

Yes, a child may enter Poland with only one parent

Do I need to register at the reception point?

You don’t have to, but you can and there will be no negative consequences. At a reception point, you can get, among other things: a meal, medical assistance, rest, get help with arranging transport, be directed further to a place where you will get free accommodation and food. There are many reception points in Poland, both near the border and inland.

How to document entry after 24.02.2022?

If you crossed the Polish border with Ukraine after 24 February 2022, but you do not have a stamp in your passport or any other document confirming your entry into Poland, go to the nearest municipality or city office to register your entry. You have 60 days from the date of entry to Poland to do so.

Is it possible to come to Poland without a passport?

Yes, it is possible for a minor without a passport to enter the territory of Poland. It will then be sufficient to present the child’s birth certificate. In a situation where the parent does not even have the birth certificate, the child may cross the border without any document.

Is a citizen of Ukraine entitled to free public transport?

As of 03.04.2022, citizens of Ukraine (children and adolescents under 18 years of age, women, men over 60 years of age and men aged 18-60 years who are persons with disabilities or persons with limited mobility) who arrived on the territory of Poland after 24 February 2022 in connection with the war in Ukraine are entitled to free travel by rail in the 2nd class of economy category trains (TLK and IC) throughout Poland. Transfers of citizens of Ukraine take place on the basis of free additional tickets with or without a guarantee of a seat, and the documents that certify the right of a citizen of Ukraine to benefit from free travel in domestic transport are a Ukrainian passport that confirms crossing the border after 24 February 2022 or a document with a photo confirming identity, e.g. an identity card, a driving license, a student ID card with a confirmation of assignment of a PESEL number to a person who crossed the border after 24 February 2022.

 

As for public (local) transport in individual cities, free travel for Ukrainian citizens, depends on the decision of the specific city. Before you start using public transport in a particular city, make sure that the authorities of that city have decided to introduce free transport for Ukrainian citizens.

What benefits are they entitled to?

Pursuant to the Act of 12 March 2004 on social welfare, a Ukrainian citizen entitled to benefits under the special law may be granted the following social welfare benefits:
(a) in cash:
– permanent allowance,
– temporary benefit,
– purpose-specific allowance and special purpose-specific allowance,
– remuneration due to a guardian for exercising care granted by a court,
b) non-monetary:
– social work,
– credit ticket,
– health insurance premiums,
– social insurance contributions,
– providing a funeral,
– specialist counselling,
– crisis intervention,
– shelter,
– a meal,
– necessary clothing,
– care services in the place of residence, in support centres and in family care homes,
– specialised care services in the place of residence and in support centres,
– sheltered housing,
– residence and services in a social welfare home.

Who can benefit from social welfare benefits?

 

Social welfare benefits are available to a Ukrainian citizen residing in the territory of the Republic of Poland, whose stay in the territory of the Republic of Poland is recognised as legal on the basis of a special law and who has been entered into the PESEL register.

Do I need a bank account?

In order to take up employment in Poland, the Ukrainian citizen does not need to have a bank account.

Is it necessary to conclude an employment contract? Is a contract of specific work or a contract of mandate allowed?

The Ukrainian citizen can also be employed on the basis of a contract of specific work or a contract of mandate

Do I need a PESEL in order to legally run a business?

Yes, in order for a citizen of Ukraine to legally conduct business on the same terms as Polish citizens, they must have a PESEL number

Do I need a PESEL number to work legally?

No. The law does not require having a PESEL number by the Ukrainian citizen taking up employment in Poland.

What formalities must be fulfilled in order to work legally?

An employer employing a Ukrainian citizen is obliged to notify, within 14 days from the date of taking up employment by the Ukrainian citizen, the poviat labour office (powiatowy urząd pracy) competent for the seat or place of residence of the entity about commissioning work to that citizen

How long can one legally work?

A Ukrainian citizen may work legally on the basis of the special law as long as his residence is legal under the aforementioned law.

Do I need a work permit?

No, a citizen of Ukraine, who has the right to perform work on the basis of the special law, does not need to obtain a work permit.

Who can legally work?

A citizen of Ukraine is entitled to work in the territory of the Republic of Poland during the period of stay in accordance with the applicable legislation if
1) his/her stay in the territory of the Republic of Poland is considered legal pursuant to Article 2(1) of the special law or
2) is a citizen of Ukraine legally residing in the territory of the Republic of Poland
– if the entity commissioning work to a Ukrainian citizen notifies, within 14 days from the date of taking up employment by the Ukrainian citizen, the poviat labour office (powiatowy urząd pracy) competent for the seat or place of residence of the entity about commissioning work to that citizen.

Does assigning the PESEL number prevent from leaving Poland (including returning to Ukraine)?

No, assigning a PESEL number does not prevent leaving Poland and returning to Ukraine.

 

Must the child be present when the application is made?

If the child is over 12 years of age, he or she must be present when the application is made.  The presence of a younger child is required when the child does not have any document proving his/her identity and his/her identity will be established on the basis of a declaration.

 

Does the application have to be submitted in person?

Yes, the application must be submitted in person. The exception is the situation when the application concerns a child who is under 12 years of age.

What is the deadline for assigning the PESEL number?

After submitting a complete application, the PESEL number is generally issued “on the spot”.

By when can you apply for PESEL?

You should submit your application for a PESEL number within 60 days from your entry to Poland.

 

How do I prove my date of entry after 24 February?

 

You can prove your date of entry after 24 February by the date stamp in your travel document, a certificate from the Commander-in-Chief of the Border Guard or a statement made under penalty of law for making a false declaration

Do you need a recent photo of the applicant? Where do I take the photo?

Yes, you must attach a recent photo to your application for a PESEL number. You can have your photo taken for a fee at almost any photographer’s shop in the country. Many municipal or town councils allow you to take a free photo for your PESEL application (it is worth checking the websites of the individual councils).

What additional documents are needed in order to obtain PESEL?

In addition to the completed application for PESEL you should have with you:
(a) a travel document, a Pole’s Card or other document with a photograph enabling identification (also invalid), and in the case of persons under 18 years of age, also a document confirming birth
b) 1 colour photograph, 35×45 mm, showing a person in frontal position, without a headgear and dark glasses, looking straight ahead with open eyes not hidden by hair, with a natural facial expression and closed mouth (as for a passport)

Is the PESEL application form bilingual?

Yes, the PESEL application forms have been prepared in Polish and Ukrainian and in Polish and Russian.

Where can I find a sample PESEL application form?

A template of the PESEL application is available in each municipality (gmina) office or city office. You may also download and print it yourself from the website: https://mc.bip.gov.pl/ogloszenia/wzor-wniosku-o-nadanie-numeru-pesel-w-zwiazku-z-konfliktem-na-ukrainie.html

Is there a fee for submitting a PESEL application?

There is no charge for submitting an application for PESEL.

 

Where to apply for PESEL?

You may submit the application for a PESEL number in any gmina office or town throughout the country. Before going to a particular office, it is advisable to call it to make sure that due to a long waiting line you do not have to make an appointment to visit the office.

Who can obtain a PESEL number?

PESEL numbers may be obtained by:
a) citizens of Ukraine,
b) citizens of Ukraine who have the Card of the Pole,
c) members of the closest family of a Ukrainian citizen holding the Card of the Pole,
d) spouse of a Ukrainian citizen who is not a citizen of Ukraine, who arrived on the territory of Poland from the territory of Ukraine in connection with military operations conducted on the territory of this country as of 24 February 2022.

Citizens of Ukraine cannot apply for a PESEL number on the basis of the special law:
(a) who have: a permanent residence permit, a temporary residence permit, a long-term resident of the European Union permit, refugee status, subsidiary protection, permit for tolerated stay;
b) who: have applied for international protection in the Republic of Poland or on behalf of whom such applications have been submitted; have declared their intention to apply for international protection in the Republic of Poland or who have such declarations of intention.

Do I need a PESEL? Why do I need a PESEL?

You must have a PESEL number if you want to exercise your right to an extended stay in Poland and benefit from the services you are entitled to in Poland (applies to both adults and children).

You will be issued with a PESEL number under a special simplified procedure. When you apply for a PESEL number, you will also register your entry into Poland, if it has not already been registered by the Border Guard.

What is a PESEL number?

PESEL number is a statistical identification number for people living in Poland.

Obtaining a passport in Poland

Currently it is not possible to obtain a new passport, but it is possible to extend the validity of a passport already held. In order to do so, please contact the Embassy of Ukraine in Warsaw or consulates in other cities. Persons who have been granted refugee status in Poland would be entitled to a so-called Geneva travel document.

Solutions of the so-called Anti-Crisis Shield

The so-called Anti-Crisis Shield (i.e. the Law of 2 March 2020 on special solutions related to the prevention, counteraction and combating of COVID-19, other infectious diseases and crisis situations caused by them) is still in force. Under it, the validity of a number of documents relating to foreigners (all third-country nationals, not only Ukraine) has been extended until the 30th day after the cancellation of the epidemic/emergency status (both still in force). Residence cards and national long-stay visas have been extended, as well as short-stay Schengen visas, residence permits granted by other Schengen countries, and visa-free travel (the latter three only on condition that an application for a residence permit is submitted before the expiry of the 30th day following the lifting of the epidemic/emergency situation).

Entry to Poland before 24.02.2022

Persons who entered Poland before the commencement of hostilities are obliged to legalise their stay under the usual rules, i.e. if their residence permit expires, they must apply for an appropriate residence permit: temporary, permanent or long-term EU resident.

Work after lodging an application for temporary protection?

A foreigner enjoying temporary protection may work without a work permit or carry out a business activity.

What obligations does temporary protection create?

Obligations resulting from temporary protection:
– Necessity to register, leave fingerprints and facial photos,
– The need to undergo necessary medical and sanitary procedures.

Travelling to other EU countries by a beneficiary of temporary protection

There is no possibility of free movement within the EU. However, it should be borne in mind that a Ukrainian citizen in visa-free travel (holding a biometric passport) may travel within the Schengen area for 90 days within 180 days and possibly benefit from temporary protection or apply for refugee status in another country.
Additionally, each EU country may introduce (as Poland did) specific regulations concerning the rules of entry and residence of Ukrainian citizens and their family members. In this respect you should consult the consulate of the relevant country.

What rights does temporary protection confer?

Temporary protection confers the following rights :
– legal residence in Poland for one year (documented by a temporary residence permit and a residence card)
– the right to accommodation
– the right to free medical care
– the right to board
– the right to work or to carry out economic activity (a work permit is not required in this respect)
– a Polish temporary travel document (for those without a travel document)
– the right to education
Granting temporary protection does not exclude submitting an application for international protection.
The Polish authorities undertake actions aimed at reuniting a person enjoying temporary protection with his/her family (spouse, minor children, other close relatives who lived with him/her immediately prior to arrival in Poland) – including issuing visas and temporary residence permits to these persons. The Head of the Office for Foreigners may also apply to another EU Member State for the foreigner’s transfer to that state, if the foreigner has family members in that state.
After the end of the period of temporary protection, the Head of the Office takes up actions aimed at enabling the foreigners’ return to their country of origin or to the area from which they arrived.

Who is subject to temporary protection?

Temporary protection is granted to:
– citizens of Ukraine residing in Ukraine before 24.02.2022;
– stateless persons or citizens of third countries other than Ukraine who, before 24.02.2022, enjoyed international protection or equivalent national protection in Ukraine;
– spouse of a person mentioned under (a) or (b)
– minor unmarried children of the persons mentioned under (a) and (b) or of their spouse, regardless of whether they were born in or out of wedlock or adopted
– other relatives and close relatives who lived together as a single family at the time when the circumstances leading to the mass influx of displaced persons occurred and who were wholly or partly dependent on the person referred to in point (a) or (b) at that time
– stateless persons and nationals from third countries other than Ukraine who can prove that before 24.02.2022 they were legally residing in Ukraine on the basis of a valid permanent residence permit issued in accordance with Ukrainian law, and who are unable to return to their country or region of origin in safe and sustainable conditions.
Member States may apply the Council Decision also to other persons, including stateless persons and nationals from third countries other than Ukraine, who have resided legally in Ukraine and who are unable to return to their country or region of origin in safe and durable conditions. It is likely that the Polish law will specifically regulate the status of persons under temporary protection, but these provisions have not yet entered into force.
Member States have undertaken not to return third-country nationals enjoying temporary protection to other Member States while the Council Decision is in force, even if they do not have a residence permit. This applies both to those already in the EU country of destination and those seeking to enter – but it does not mean that a beneficiary of temporary protection can move quite freely within the EU and exercise his/her rights under temporary protection in any EU country.

Departure from Poland

If you hold a valid visa, residence card or biometric passport, you may enter other Schengen countries for up to 90 days within a 180-day period.
However, if you do not have a foreign biometric travel document (or your children do not have one), then you will not be able to cross the borders of other countries freely. If you want to leave but do not have the documents, we recommend contacting the embassy of the country in question in Warsaw.
You will not be able to leave Poland if you have applied for international protection in Poland. In such a case, you are obliged to stay in Poland until your procedure is completed, and your passport will be deposited in the office for the duration of the procedure.

Assistance organisations

24/7 hotline for Ukrainian citizens run by the Office for Foreigners: +48 47 721 75 75
Information website: www.ua.gov.pl (information in PL, UA, ENG and RUS)

Non-governmental organisations:
Dom Ukraiński/Nasz Wybór (Warszawa)
ul. Zamenhofa 1
00-153 Warszawa
Telefon: +48 727 805 764

Centrum Pomocy Prawnej im. Haliny Nieć (Kraków)
ul. Krowoderska 11/7
31-141 Kraków
Telefon i WhatsApp: +48 693 390 502

Fundacja Ocalenie (Warszawa)
ul. Krucza 6/14a
00-549 Warszawa
[email protected]

Centrum Wielokulturowe (Warszawa)
ul. Jagiellońska 54
03-469 Warszawa
Telefon: +48 22 648 11 11 / +48 604 932 969

Stowarzyszenie Interwencji Prawnej (Warszawa)
ul. Siedmiogrodzka 5/51
01-204 Warszawa
Telefon: +48 880 145 372

Helsińska Fundacja Praw Człowieka (Warszawa)
ul. Wiejska 16
00-490 Warszawa
[email protected]

NOMADA. Stowarzyszenie na Rzecz Integracji Społeczeństwa Wielokulturowego (Wrocław)
ul. Paulińska 4/8
Wrocław 50-247
[email protected]
+48 791 576 459

Instytut Praw Migrantów (Wrocław)
ul. Ruska 46A/201,
50-079 Wrocław
[email protected]
tel. +48 510 011 846

Grupa Granica website with information on current initiatives to help people fleeing Ukraine:
www.ukraina.grupagranica.pl

Where in Poland can I get support?

All persons entering Poland may report to one of the reception centres offering temporary accommodation, food and medical assistance. Below are the addresses of some of these places:.
• Pałac Suchodolskich Gminny Ośrodek Kultury i Turystyki, ul. Parkowa 5, 22-175 Dorohusk – osiedle
• Przygraniczne Centrum Kultury i Rekreacji, ul. Spółdzielcza 8, 22 – 540 Dołhobyczów
• Zespół Szkół w Horodle, ul. Piłsudskiego 58, 22 – 523 Horodło
• Szkoła Podstawowa w Lubyczy Królewskiej (zaplecze hali sportowej), ul. Jana III Sobieskiego 5, 22 – 680 Lubycza Królewska
• Świetlica, Korczowa 155 37-552 Korczowa
• Hala sportowa – Medyka 285, 37-732 Medyka
• Szkoła Podstawowa w m. Krowica Sama 183, 37-625 Krowica Sama
• Była Szkoła Podstawowa w Łodynie, Łodyna 41, 38-700 Ustrzyki Dolne

International protection

Any person has the right to submit an application for international protection at the border or on the territory of Poland. In order to do so, it is enough to inform the Border Guard about such intention and give reasons due to which safe return to the country of origin is not possible. Currently, however, due to the large number of people crossing the Polish border crossing points with Ukraine, submitting such applications at the border is not practiced. The Border Guard allows persons fleeing from Ukraine to enter Poland on the basis of provisions on visa-free movement or on the basis of a special consent of the Border Guard. Let us remember that in the procedure for granting international protection we should prove that it is in the country of our origin that we face persecution or a risk of losing life or health.

Entry to Poland by own car

There are no requirements restricting entry to Poland by own car.
In order to drive on Polish roads you need:
– driving licence of the person driving the vehicle;
– a vehicle registration certificate issued abroad by a relevant authority, which should confirm that the driver is entitled to drive the vehicle (e.g. it states that the vehicle is owned or co-owned by the driver). If the registration certificate does not indicate the right to use the vehicle, the driver should carry a document confirming the right to use the vehicle (lending contract or owner’s consent);
– a document confirming that the vehicle is technically sound
– marking the vehicle with a registration plate composed of letters of the Latin alphabet, Arabic numerals and a letter code of the country of origin;
– a valid third party insurance policy.
The car must be registered in Poland within 6 months of entry

Entry to Poland of the citizens of countries other than Ukraine

The rules of entry into Poland for citizens of countries other than Ukraine depend on the entry requirements for the specific country of which the person is a citizen. Most often it is the obligation to have a visa.
At the moment any person may be issued a permit by the Border Guard to enter Poland without fulfilling the entry requirements required by law.
The Polish authorities assure that they currently let into Poland any person fleeing Ukraine, including citizens of other countries. Practice shows that they receive permission from the Border Guard to enter Poland, with the right to stay in Poland for up to 15 days.
However, we should remember that citizens of countries other than Ukraine were allowed to enter Poland exceptionally – in connection with the conflict in Ukraine, but – as a rule – they should return to their country of origin if they are not threatened with persecution there, unless they are family members (spouse or minor child) of a Ukrainian citizen. In this case, they will be granted temporary protection together with the Ukrainian family member.
Citizens of countries other than Ukraine may apply for international protection if they fear returning to their country of origin. Such an application should be accepted at the border crossing point from any person fleeing from danger regardless of whether the person has the appropriate entry documents.

Entry with a pet

As of 24.02.2022, the Polish veterinary services have introduced temporary derogations to facilitate the crossing of the Ukrainian-Polish border with pets: dogs, cats and ferrets. Keepers of animals do not need to present a set of veterinary documents at the border. However, if possible, it is worth taking all documents related to the health of the animal with you.
After crossing the border, animals will be examined for rabies and vaccinated at the expense of the state. The owner of the animal will then receive a document confirming that the veterinary requirements have been met. If the animals do not have a microchip, they will be microchipped at the state’s expense.

Entry of a child without legal guardians Entry of a child without legal guardians

As a rule, two documents are needed to cross the border:
– a document proving the child’s identity (passport or birth certificate) and
– parental consent, i.e. (a document in which the parent authorises the indicated person accompanying the child on the journey to take care of the child, to obtain all travel documents and to make all decisions concerning the child’s life and health during the journey. Such consent must be notarised.

Regulations issued in connection with the SARS-CoV-2 pandemic

As a rule, two documents are needed to cross the border:
– a document proving the child’s identity (passport or birth certificate) and
– parental consent, i.e. (a document in which the parent authorises the indicated person accompanying the child on the journey to take care of the child, to obtain all travel documents and to make all decisions concerning the child’s life and health during the journey. Such consent must be notarised.

Regulations issued in connection with the SARS-CoV-2 pandemic

Regulations issued in connection with the SARS-CoV-2 pandemic

Entry to Poland of persons subject to an entry ban

Persons who are subject to an entry ban will also be admitted to Poland. In this case, however, you have to take into account the fact that the Border Guard will be able to apply to the court for placing you in a guarded centre, where you will be detained under conditions of deprivation of liberty.

Entry to Poland without a travel document (foreign passport)

As a rule, the condition for entry into Poland is possession of a valid travel document. However, such a requirement does not apply to persons who submit at the border an application for granting them international protection. Such an application should be accepted from any person, even if they do not possess a travel document or any other entry documents. Moreover, according to the assurances of the Polish authorities, at the moment, any person fleeing from Ukraine travelling without a passport will be issued with a special consent of the Border Guard to enter Poland.

Conditions for visa-free travel

To benefit from this possibility, you must have a valid biometric passport. Then, on the basis of the visa-free regime, you may stay in Poland for a maximum of 90 days during every 180 days. So, if you have recently stayed in Poland or another Schengen State for a longer period of time, then you returned to Ukraine and now you are trying to enter Poland, it may turn out that you are no longer eligible for entry on the basis of the visa-free regime. In such a case, you may still enter Poland on the basis of a permit issued by the Border Guard when crossing the border. The Polish authorities ensure that any person fleeing Ukraine will be admitted to Poland.

Entry to Poland of men of conscription age

There are no legal grounds for the Polish Border Guard to refuse entry to Poland to men of conscription age. However, before entering Poland, it is necessary to pass through Ukrainian border control and Ukrainian border guards do not allow men between the ages of 18 and 60 to leave Ukraine.

Who is not allowed to leave Ukraine?

During the period of martial law, the Ukrainian border services do not release male Ukrainian citizens between the ages of 18 and 60 from Ukraine.
However, there are exceptions to this rule and general mobilization does not apply to:
– persons performing service during mobilization or war in other than military organs of state power;
– persons recognised by a military medical commission as temporarily unfit for service – up to 6 months after the verdict;
– men and women who have at least three dependent children up to the age of 18;
– single parents of a child/children;
– parents or guardians of a disabled child – group A if the child is under 18;
– parents or guardians of a child with disabilities who has any functional impairment of degree III or IV and any activity limitation of any category of degree II-III;
– parents or guardians of a child with a disability of degree I or II, until the child is 23 years old
– guardians or foster parents of children under the age of 18;
– permanent guardians of persons who by law require care in the absence of other persons able to provide such care;
– parliamentarians;
– Employees of military leadership bodies;
– students and doctoral students of higher education, trainee assistants, aspirants and doctoral students;
– scientific and research workers of higher education and scientific organizations, with a scientific degree;
– men or women whose loved ones have been killed or disappeared during anti-terrorist operations.

Rules of entry to Poland - documents

The entry of the citizens of Ukraine to Poland is currently possible on the basis of:

– biometric passport (entitling to visa-free entry);

– national visa (D) or Schengen visa (C);

– a residence permit issued by another Schengen State;

– temporary residence permit, permanent residence permit or long-term resident’s EU residence permit and a valid residence card;

– an application for granting international protection submitted at a Polish border crossing to a Border Guard;

– a decision of the Border Guard given when crossing the border.

Although the condition for visa-free entry to Poland is the possession of a biometric passport, the Polish authorities assure that they will let in any person who is fleeing Ukraine due to the war, regardless of whether they have the appropriate entry documents or not.

Important! If possible, take with you to the border documents confirming your identity, such as a foreign passport, driving licence or at least your birth certificate. You will also need them during your stay in Poland.

Who is entitled to free medical care?

The right to benefits in Poland, as for insured persons, includes:

  1. citizens of Ukraine who came from the territory of Ukraine to the territory of the Republic of Poland,
  2. spouses of Ukrainian citizens who came from the territory of Ukraine to the territory of the Republic of Poland, who do not have Ukrainian citizenship,
  3. citizens of Ukraine with the Card of the Pole who came to the Republic of Poland
  4. members of the closest family of a citizen of Ukraine with the Card of the Pole, who arrived to the Republic of Poland (the “closest family” may include: spouse, ascendants [parents, grandparents], descendants [children, grandchildren], siblings, relatives in the same line or degree [son-in-law, daughter-in-law, father-in-law, mother-in-law, brother-in-law, sister-in-law, stepson], a person remaining in the relation of adoption and his/her spouse, as well as a person remaining in cohabitation)

– who arrived in Poland from 24 February 2022.

The right to benefits also extends to a child already born in Poland if its mother is a person referred to in (a) or (b).

Entitlement to medical benefits under the special act on assistance for Ukrainian refugees does not apply to persons who, before 24 February 2022, were legally residing in Poland on the basis of residence permits or had refugee status, or had applied for such status.

 

How do I document my entitlement to medical benefits for those entitled under the special act on assistance to Ukrainian refugees?

Before the entry into force of the special act on the basis of any document that proves identity, among others:

  1. a passport of a Ukrainian citizen with the stamp of the Border Guard of the Republic of Poland,
  2. a certificate issued by the Border Guard of the Republic of Poland,
  3. identity card,
  4. driving licence,
  5. marriage certificate
  6. birth certificate,
  7. another document evidencing the status of Ukrainian citizenship, border crossing, place of border crossing; the status of a spouse of a Ukrainian citizen, kinship in the case of the closest family of a Ukrainian citizen with the Card of the Pole.

 

After the entry into force of the special act additionally on the basis of:

  1. a special PESEL number assigned to citizens of Ukraine,
  2. an e-document (adult persons who register with the municipality and have been assigned a PESEL number and set up a trusted profile may activate the e-document certifying their status as an entitled person),
  3. a printout of a confirmation of creating a trusted profile of an entitled person (it contains: name and surname, PESEL number).

Do I have to have PESEL in order to use medical care?

It is not required to have PESEL number to receive medical assistance.

Can I get a prescription for medication?

Yes, the Law on assistance to citizens of Ukraine, provides, inter alia, eligible citizens of Ukraine with access to medical care on analogous terms as for persons insured in Poland, and therefore also the right to receive a prescription for medicines.

Is it possible to benefit from 100% reimbursement?

Yes, the Law on assistance to citizens of Ukraine provides, i.a. eligible citizens of Ukraine with access to medical care on the same basis as for insured persons in Poland, including free access to guaranteed benefits – among them are medicines reimbursed by the Minister of Health. If your condition qualifies for a 100% refundable medicine, you will be able to benefit from this refund.

Can a Ukrainian prescription be filled in a Polish pharmacy?

Yes, in Poland, every public pharmacy is obliged to fill prescriptions issued outside the European Union, including those issued in Ukraine. A prescription issued in a country other than a Member State of the European Union or a Member State of the European Free Trade Association (EFTA), a party to the Agreement on the European Economic Area, will be accepted if it includes the following data: the patient’s first name or first and last name, the patient’s address, the common name (international) or the trade name, the form, the strength, the quantity, the date of issue of the prescription, the data of the prescriber specified in Article 96a, Paragraph 1, point 3, letters a, b and d of the Pharmaceutical Act and the handwritten signature of the prescriber.

 

A prescription issued in Ukraine will be filled for full payment even if it was issued for a refund.

 

In the event that your prescription cannot be filled (e.g. if it does not contain the above-mentioned elements), remember that pharmacists working at pharmacies or pharmacy points, in the event of a patient health emergency, are entitled to issue prescriptions for medicinal products with the Rp availability category (subject to controlled substances). You can also always go to a doctor in Poland who, if indicated, will write you the necessary medicines on a Polish prescription.

Is there a charge for hospital stay?

No, if you are entitled to free health care services under the special act on assistance for Ukrainian refugees your stay in hospital is not chargeable.

What benefits are available under free health care?

Persons entitled to benefits under the special law have the right to health care services provided in Poland under the same rules and in the same scope as persons insured in Poland (i.a. primary health care, outpatient specialist care, hospital treatment, psychiatric care and treatment of addictions), except for spa treatment, spa rehabilitation, right to treatment abroad, reimbursement of money for treatment abroad under the “cross-border” directive.

 

Eligible persons are also entitled to medicinal products under the health programmes of the Ministry of Health, benefits for the prevention and treatment of infectious diseases, i.e. vaccination against COVID-19, coronavirus testing (antigenic and PCR) and treatment related to COVID-19, and children are additionally entitled to preventive vaccinations under the preventive vaccination calendar (Protective Vaccination Programme – PSO for 2022)

What benefits are available under free dental care?

Under free dental care, you are entitled to:

  1. treatment for a toothache – if you report a toothache to any dentist or dental clinic with a contract with the National Health Service, they will see you on the day you report; after 7pm, you will receive help at facilities that are on emergency dental care duty,
  2. fillings – you are entitled to “white fillings” in the upper and lower front teeth (from 3+ to +3, from 3- to -3; in the further teeth (from the fourth) you are entitled to grey amalgam fillings,
  3. root canal treatment – if you are an adult you are entitled to root canal treatment from canine to canine (3-3), children and youth up to 18 years of age, pregnant and postpartum women (up to 42nd day after giving birth) are entitled to root canal treatment of all teeth, but only up to 3 canals in a tooth,
  4. dentures – you are entitled to a partial denture with attachments for 5 missing teeth or, in the case of edentulousness, a complete denture of the maxilla or mandible,
  5. anaesthesia,
  6. dental check-up with instruction on oral hygiene – once a year,
  7. medical check-up – 3 times a year,
  8. intraoral X-ray,
  9. treatment of lesions on the oral cavity mucosa,
  10. removal of tartar,
  11. cleaning of tooth pockets,
  12. extraction of single-root and multi-root teeth.

 

In addition, children and adolescents up to the age of 18 are entitled to, among other things:

  1. fissure sealing of the fissures of the first permanent molars – once until the age of 8 and the fissures of the second permanent molars – once until the age of 14,
  2. varnishing of all permanent teeth, but not more often than once per quarter,
  3. impregnation of dentine of milk teeth,
  4. cosmetic covering of enamel underdevelopment in permanent teeth,
  5. treatment of periodontal diseases,
  6. orthodontic treatment by means of removable braces until the child is 12 years old.

How can I get free psychological help?

Currently, free psychological help for Ukrainians and anyone in a mental health crisis is offered by many state and private institutions.

  1. Children’s Helpline at the Children’s Ombudsman for Ukrainian children and adolescents at + 48 800 12 12 12, where a psychologist who speaks fluent Ukrainian is on duty,
  2. Nagle Sami Foundation – support phone + 48 800 108 108, which operates on Mondays and Tuesdays from 17.00 to 20.00, consultants speak Ukrainian, Russian and Polish,
  3. Ocalenie Foundation offers psychological help for foreign women and men – in Polish, English and Russian; you can sign up for consultations via e-mail: [email protected] or by phone: +48 22 828 04 50 (between 9 a.m. and 5 p.m.); consultations take place in the Foundation’s office in Warsaw (ul. Krucza 6/14a),
  4. Polish Migration Forum (Polskie Forum Migracyjne) Foundation – hotline offering psychological support: +48 669 981 038,
  5. Damian Medical Centre – psychological support over the phone; telephone duty at + 48 22 566 22 27 in Ukrainian available seven days a week from 8.00 a.m. to 8.00 p.m,
  6. ENEL-MED Group – free psychological support helpline + 48 22 267 68 53; the helpline is open Monday to Friday from 9.00 am to 2.00 pm; consultations are available in Polish and English
  7. “Nasz Wybór” Foundation – 24-hour support hotline +48 727 805 764,
  8. Help Psychotherapy Centre – free psychological help for Ukrainian citizens in Polish or English + 48 720 826 806 and + 48 790 626 806,
  9. Helping Hand Platform – phone support in Ukrainian + 48 698 188 305, open meetings (Polish, Ukrainian, English) and chats with psychologists (Polish, English).

You can also seek help on the Facebook group “Psycholodzy i Psycholożki dla Ukraińców”| Психологи для України.

Is it possible to take advantage of compulsory vaccinations in PL?

Yes . Persons staying on the territory of the Republic of Poland for less than three months may voluntarily undergo preventive vaccinations specified in the Preventive Vaccination Programme as compulsory for citizens of the Republic of Poland, using vaccines made available by sanitary-epidemiological stations.

Persons under 19 years of age staying in the territory of the Republic of Poland for more than three months are obliged to undergo preventive vaccinations in accordance with the Preventive Vaccination Schedule (Program Szczepień Ochronnych) and will have to undergo preventive vaccinations in accordance with the vaccination schedule.